Find My IMEI

2GIG GC2 & GC2e

There are 2 methods to get the IMEI number from a 2GIG GC2 panel. The first method requires you to know the panel’s Installer Code. The default Installer Code is 1561. If the Installer code was changed use method 2.

Method 1

  1. From the Home Screen Click the logo on bottom right corner of screen, then enter Installer Code* (default 1561)
  2. Click the “radio status xx/xx” button. The IMEI number will show as “Serial Number”.

Method 2:
Open the panel and copy the “ADC number” from the cell module. See pictures below:

*  If system displays “Incorrect Code” use the following pictures to get the “ADC Number” from the cell module itself:

If you don’t see a label on your cell module (see picture below), then it is printed on the under side of the cell card. You may power the system down (power adapter AND battery) then remove the cell card and record the ADC or Serial or EMEI number.

2GIG GC2 & GC2e

Method 1

To get the IMEI number from the front screen:

  1. From the Home screen click System Setting
  2. Enter the Installer Code (default 1561*)
  3. Click Installer Toolbox
  4. Click Radio Status

The IMEI will show as a Serial Number

* If the Installer code was changed use method 2.

Method 2:

The Cell module is inserted into the panel on the left hand side and may be covered. Remove cover if needed. The IMEI number is printed on it

Concord-4

Concord 4 panel: The Alarm.com Cell Module (off-white plastic box approx. 4″X5″, see picture) is wired to the Concord-4 main control panel and therefor often, but not always installed near it. The IMEI number will be labeled as the SN number.

Note:
If your cell module has 2 antennae connectors it is a 4G/LTE module and can be activated.
If it has only 1 antenna connector, it is a 3G module. In this case you can still use the system and sensors but you must get a new 4G/LTE Cell Module. Cell carriers in the US no longer activate new 3G services. 3G service can still be activated in Canada.

 

DSC Impassa

The IMEI number (AKA serial number) can be found on the module inside the panel, on the panel packaging, and on the back of the panel.

To display the number on the panel screen hold down the ‘1’ key for 10 seconds.

 

DSC PowerSeries

Compatibility:

DSC PowerSeries systems model PC1616, PC1832, PC1864 with firmware version 4.2 or newer are compatible. See below.


DSC PowerSeries Alarm System Main Panel

Alarm.com SEM (System Enhancement Module) is required.

The IMEI number is printed on the SEM. If your PowerSeries system is compatible and doesn’t have SEM leave the IMEI box blank and order it here (link)

Note:

If your cell module has 2 antennae connectors it is a 4G/LTE module and can be activated.

If it has only 1 antenna connector, it is a 3G module. In this case you can still use the system and sensors but you must get a new 4G/LTE Cell Module. Cell carriers in the US no longer activate new 3G services. 3G service can still be activated in Canada.

DSC PowerSeries Neo

On the PowerSeries Neo panel, the Alarm.com Serial Number will be labeled as the SN or IMEI number.

The serial number can be found on the module inside the panel and it can also be displayed on the panel screen by holding down the ‘1’ key for 10 seconds.

 

Honeywell Vista

Compatibility:

The SEM is compatible with the Honeywell/ADEMCO VISTA 10P, 15P, 20P, and 21 IP panels manufactured in 2005 or later and version 3.1+.

To determine if the SEM is compatible with a Honeywell/ADEMCO Vista panel, locate the date and version on the chip on the inside of the panel as shown in the following image: 


Honeywell Vista Alarm System Main Panel

 

Alarm.com SEM (System Enhancement Module) is required.

The IMEI number is printed on the SEM (follows “SN/IMEI”..). If your Honeywell (Ademco) Vista system is compatible and doesn’t have SEM leave the IMEI box blank and order it here (link)

Note:

If your cell module has 2 antennae connectors it is a 4G/LTE module and can be activated.

If it has only 1 antenna connector, it is a 3G module. In this case you can still use the system and sensors but you must get a new 4G/LTE Cell Module. Cell carriers in the US no longer activate new 3G services. 3G service can still be activated in Canada.

 

IQ Panel 1

USA: The Qolsys IQ Panel (version 1) has a built-in 3G cell module. The cell module cannot be upgraded or replaced. Therefor this panel can no longer communicates on any USA cell carrier. Although you can no longer use this panel with Alarm.com, you can transfer and use all of your existing security and life-safety sensors, as well as the Z-wave devices, with the IQ Panel 2+.

Canada: We can still activate this panel in Canada. Here’s where to find the IMEI number:

 

IQ Panel 2+

To get the IMEI number from the front panel:

  1. Slide down from the top
  2. Click Settings > click Advanced setting
  3. Enter Installer Code (default 1111). If “incorrect code” see below
  4. Click “About”
  5. Click “Cellular” record the IMEI number. Click the Home icon to exit

To get the IMEI number printed on the panel

NetworX NX

NetworX NX systems: The Alarm.com Cell Module (off-white plastic box approx. 4″X5″, see picture) is wired to the NetworX NX main control panel and therefor often, but not always installed near it. The IMEI number will be labeled as the SN number.


Note:
If your cell module has 2 antennae connectors it is a 4G/LTE module and can be activated.
If it has only 1 antenna connector, it is a 3G module. In this case you can still use the system and sensors but you must get a 4G/LTE Cell Module. Cell carriers in the US no longer activate new 3G services. 3G service can still be activated in Canada.

 

Simon XT

The IMEI number is printed on the Cell Module (it may show as “IMEI” or “SN” number) and can be retrieved from the Simon XT’s screen.

To get the IMEI number off the screen press and hold “1” for 10 seconds

 

Note:
If your cell module has 2 antennae connectors it is a 4G/LTE module.
If it has only 1 antenna connector, it is a 3G module. In this case you can still use the system with our service but you must get a 4G/LTE Cell Module

3G service can still be activated in Canada.

Simon XTi & XTi-5

Simon XTi and XTi-5: The IMEI number is printed on the Cell Module (may show as “IMEI” or “SN” number) and can also be retrieved from the panel’s screen.

To get the IMEI number from the screen (will show as “Serial Number”): press Settings (gear-wheel symbol) > ‘Programming’ > [enter CODE] > ‘Interactive Services’ > Module Status. On the Alarm.com Module page record the Serial Number.

Note:
If your cell module has 2 antennae connectors it is a 4G/LTE module and can be activated.
If it has only 1 antenna connector, it is a 3G module. In this case you can still use the system and sensors but you must get a 4G/LTE Cell Module. Cell carriers in the US no longer activate new 3G services. 3G service can still be activated in Canada.

 

Need help? Call or text our award-winning support team at (833) 247-7724

0
Your Cart